Store Hours: Mon-Sat 10am-6pm. Sun Closed

How to Start a Return

Step 1

Return item(s) to our store


Email Web Support
to start a return and request a return shipping label

Step 2

A free shipping label will be provided to return your item(s).
Items must be unused and all original tags and packaging must be included with the item(s)

Step 3

Once we have received your item(s), we will start the refund process. Refunds take 3-5 business days to process once return is approved. We will contact you if there are any issues with your return.

Step 4

Refund is credited back to your original payment method! 

Return Conditions

  • Item(s) must be returned within 30 days to receive a full refund
  • Item(s) must be unused
  • If an item is defective, we will send a replacement or provide a refund if item is no longer available
  • Shipping fees are not refundable
  • The following items are not returnable: SALE items, face masks, neck pillows, health/hygiene products, used or traveled with items, personalized items

If you have any questions about your order feel free to call us at 303-320-4646 or email Web Support

Paradise Baggage Company is a family owned and operated luggage store and luggage repair located in Englewood, Colorado. 

Store Hours

Monday - Saturday

10am - 6pm

If you would like to make an
appointment to shop or drop off
a repair outside of normal
business hours, please email us.

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